Omnichannel news and archive

From omnichannel to shopping on social media: e-commerce (related) terms explained

On this page, you will find common or frequently used e-commerce terms (or words related to the topic of online shopping) and their meanings. You can choose to read the article from beginning to end or click on a term from the A-Z glossary to go directly to it. Glossary (A-Z) • Cross-border • Cross-channel • E-commerce • M-commerce / Mobile...

Retail

AllSaints to accelerate digital transformation with NewStore

British fashion retailer AllSaints is rolling out NewStore’s mobile point-of-sale solution across more than 200 stores globally to streamline its operations and improve its direct-to-consumer mobile app experience. The move is part of AllSaints’ plan to accelerate its digital transformation to offer customers a premium, unified, and seamless...

Retail

Sweaty Betty transforms omnichannel with NewStore platform

Women’s activewear and lifestyle brand Sweaty Betty has rolled out NewStore’s mobile point-of-sale solution across 73 stores in the UK and Ireland. Sweaty Betty has replaced its legacy point-of-sale with NewStore’s technology to allow the London-based brand to run its retail operations entirely on iPhone, laying the groundwork for the company’s...

Business

WHP Global invests in Express, acquires 7.4 percent shares

WHP Global has announced it has entered into a mutually transformative strategic partnership with apparel brand Express (EXPR) through an investment and acquisition of shares. The duo will form an intellectual property joint venture, with WHP to acquire certain intellectual property while EXPR transforms into an omnichannel platform company led...

Retail

Macy’s adds Claire’s installations and digital bra fitting technology to stores

Department store chain Macy’s has unveiled some new features that have been introduced to a number of its stores, including a new partnership with accessory brand Claire’s. The deal has seen Claire’s store-in-stores added to over 20 nationwide Macy’s locations, including eight of the group’s flagships. A selection of the brand’s hair...

Business

Camden Market debuts online retail platform for independent traders

Independent retailers and producers within London’s Camden Market will now be available to shop online after the area’s operator LabTech launched a sustainable marketplace for its partners. Forty of the market’s traders have signed up to the platform, developed in partnership with Good Sixty, offering 2,000 products across multiple categories....

RetailFeatured

5 Ways to reach consumers in the lead up to Christmas

While rising inflation has put increasing pressure on consumers’ budgets, there are still ways in which retailers and brands can make use of various opportunities the upcoming peak shopping period presents. The British Retail Consortium (BRC) has merged its own research with Google and Trinity McQueen’s annual ‘Path to Peak’ 2022 report to...

RetailFeatured

Lululemon and Hibbett are paving way in omnichannel, according to new report

A new report by omnichannel platform NewStore has detailed the retail brands that were found to be paving the way in omnichannel capabilities. Now in its eighth edition, the firm’s ‘2023 Omnichannel Leadership Report’ audited the operations of 300 luxury, premium and lifestyle retail brands in North America, with the goal of assessing the...

Retail

River Island integrates Scandit as it looks to modernise store operations

High street retailer River Island has opted to implement Scandit, a data tech company, into its operations in order to modernise its store environment. Store associates for the UK brand have been provided with a Scandit-enabled Samsung smartphone, which has been installed with Microsoft Teams, replacing shared hardware-based scanning devices. It...

RetailFeatured

Blending physical and digital: The future of retail according to Farfetch

“We strongly believe that the retail of the future is still developing in physical retail,” said Sandrine Deveaux, executive vice president of future retail at luxury fashion platform Farfetch, during a talk at Wired Smarter. The multi-track business conference, which took place on October 11 in London, explored the future of retail, money and...

Business

Shopify sees demand surge for physical retail services

The shift to omni-channel retailing has brought it with new solution providers who cater to both e-commerce and physical sales. Shopify, the erstwhile digital platform, is becoming a key player in the global omni-channel market. When retailers had to shift to digital sales during the pandemic, Shopify’s business soared with new customer...

Business

Galeries Lafayette launches B2B insights platform

French department store chain Galeries Lafayette has revealed a new B2B platform that provides consumer insights for the company’s partner brands. Entitled ‘Tailored Insights’, the platform utilises data to analyse customer behaviours, which is then provided to brands, giving them the opportunity to better understand Galeries Lafayette customers...