Articles by Guy Chiswick
Five smart new ways to avoid online cart abandonment
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Recent research from ContentSquare has revealed that the most frequently abandoned online shopping cart item is clothing, with 40 per cent of purchases being discarded at checkout. Coming above technology and homeware purchases (18 and 16 per cent respectively) this is clearly an area that needs attention from the fashion industry. When online...
Rise of the machines: what to expect from AI in 2017
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The last year has been characterised by uncertainty, unpredictability and change both on a global political scene and in retailing. In particular, technology has been developing at such an accelerated pace that what’s cutting edge in January becomes old news by June. Nowhere has this been more notable than in the retail sector. 2016 saw some...