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Old Navy names Michael Francis as chief customer officer

Gap Inc. has appointed a former advisor of Old Navy to the role of chief customer officer of the brand. Michael Francis will take up the executive position alongside the role of head of marketing shared services for the group. Francis has previously served as president of JCPenney, chief marketing officer at Target, and chief global brand...

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Business

Gap reports second year of topline growth amid strategic transformation

NEW YORK — Gap Inc. has reported financial results for the fourth quarter and fiscal year ended January 31, 2026, marking what the company describes as a transition from ‘fixing fundamentals’ to a ‘building momentum’ phase. The US-based specialty apparel group achieved net sales of 15.40 billion dollars for the full year, representing a 2...

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