ReBound news and archive

Navigating returns fraud challenges in the fashion and retail industry

Returns fraud has emerged as a significant concern within the fashion and retail industry, posing financial challenges and operational complexities for businesses. This form of fraud involves deceptive practices where consumers exploit return policies for personal gain, often by purchasing items with the intention of returning them after...

RetailFeatured

Shoppers want sustainable returns, but prioritise convenience

Consumers are increasingly concerned about the environmental impact of their shopping habits and are willing to pay extra for eco-friendly options, according to a survey by returns specialist ReBound. The study found that 73 percent of shoppers are prepared to incur extra costs for environmentally responsible returns. While 76 percent of...

Retail

Sweaty Betty partners with ReBound to better serve international customers

Premium sportswear brand Sweaty Betty is partnering with global returns management platform ReBound to offer rapid returns to a new wave of international shoppers. Sweaty Betty reported triple-digit digital growth in 2020, with total revenues increasing by around 60 percent, despite many of its 62 worldwide boutiques facing lockdown closures. It...

Retail

Brits willing to pay extra for greener delivery and returns

Almost three-quarters of Brits say they’d be willing to pay extra for environmentally-friendly e-commerce options, new data reveals. According to a survey by returns management platform ReBound, 72 percent of Brits would pay extra to subsidise greener delivery and returns options, such as choosing more expensive carrier routes that generate...

BusinessFeatured

ReBound receives “significant investment” from BGF

ReBound, the global returns management platform used by online clothing retailers including Asos, Gymshark and Charles Tyrwhitt, has received investment from BGF to support its international expansion and IP development. Although the terms of the deal have not been disclosed, ReBound has confirmed that it was a “significant investment” from BGF,...