Royal Mail news and archive

UK returns expected to surge 63 percent on ‘Takeback Monday’

Returns of online purchases in the UK are expected to surge on Takeback Monday, the day that most Brits will return their unwanted and ill-fitting Christmas presents. According to a study commissioned by Royal Mail, returns will increase by 63 percent on the first working day of the year, compared to the average number of return parcels per day...

Retail

Returns jump in July as Brits send back hasty lockdown purchases

The Royal Mail has seen a 25 percent year-on-year increase in the amount of returns made in July as Brits sent back items they splashed out on during lockdown. When breaking it down by areas in the UK making the most returns, St Albans tops the list, followed by Watford, Kingston-upon-Thames, Ilford and South West London. By country, capitals...

Retail

US shoppers trust the authenticity of UK retailers

The average US shopper spends 86 dollars (66 pounds) per month on UK websites, according to a study commissioned by the Royal Mail, as they are significantly more likely to trust the authenticity of a UK retailer. The research reveals that one in seven (14 percent) American online shoppers have purchased from a UK site in the last three months,...