Jabong expects higher GMV this fiscal

Jabong expects 25 per cent higher gross merchandise value (GMV) in the year ending March 31 and has raised service levels. Compared to last year, Jabong’s net promoter score (NPS), a key measure of customer satisfaction, rose more than 50 due to faster and more consistent product deliveries, Currently, more than 80 per cent of Jabong’s orders are delivered by Myntra Logistics and Ekart, Flipkart’s logistics service, up from 10 per cent six months ago.