Kishore Biyani fortifies the importance of physical retail

Fortifying the importance of physical retail spaces, Future Group chief Kishore Biyani stated that consumers need retail spaces despite the prevalence of e-commerce.

E-commerce is a place where one is buying a product and a brand says Kishore Biyani. In a recent interview with a newspaper, Biyani commented that, in the long term, it’s all about who does it efficiently and what the customer prefers. Even after 20 years of e-commerce in the US, physical is 90 per cent of retail.