New alliance for grievance mechanisms in supply chains puts employees at the centre

A new alliance for grievance mechanisms in supply chains wants to establish an international grievance management system together with retail companies and their suppliers. A pilot project for fruits and vegetables will launch in Spain together with partners Kaufland, Edeka, Migros, Markant, Aldi Nord, Aldi Süd, Rewe and Lidl in the first quarter of 2024. FashionUnited spoke to the former managing director of the agricultural certification body Global Gap Kristian Möller, who is now with the German Retail Institute (EHI) and head of the project called Appelando.