E-commerce news and archive

AI is redefining product discovery and turning the product page into fashion’s new front door

Retailers must make their product data “speak human” “[To feed AI systems effectively] retailers must make their product data speak human,” Annie Haas, Chief Delivery Officer at Stylitics, said at Alvanon’s Tech Fest 2025 panel ‘Retail Rewired: AI, Data, and the Customer Experience’ that took place last week. Stylitics is a New York based...

Retail

Customers will soon be able to shop Walmart products via ChatGPT

US retail giant Walmart has announced a new partnership with OpenAI, through which it will soon make its products available to shop via AI-driven chatbot, ChatGPT. The move is already being hailed by Walmart executives as a next step in e-commerce, shifting from a static to dynamic experience. “For many years now, e-commerce shopping experiences...

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Business|In-depth

A visit to Tendam's new Illescas logistics centre

At the invitation of Tendam and technology company Dematic, FashionUnited toured the new logistics centre that the Spanish fashion multinational has now brought to full capacity in the Toledo town of Illescas, Spain. This is a particularly strategic location, bordering Madrid, where the company has just established the new hub for its online...

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Fashion

Rag & Bone continues expansion with European e-commerce site

Rag & Bone is continuing its global expansion, this time into the digital realm. The US brand has unveiled a new e-commerce website dedicated to the European market, offering direct access to 28 countries. Products available on the site span wardrobe staples like tailoring and knitwear to accessories, covering the full range of Rag & Bone’s...

Retail

Highsnobiety discontinues retail

The platform, owned by Berlin-based online retailer Zalando, is ceasing its commerce operations at the end of the year, Highsnobiety announced on Tuesday. The company intends to refocus on publishing, the sector that established Highsnobiety as a leading name in sneakers and streetwear, and its cultural agency business. This move coincides with...

Retail

Zalando penalises "excessive" returns

Berlin-based online fashion retailer Zalando unveiled new measures on March 7, 2025, designed to further reduce the number of returns. Customers who return a particularly high number of items now face a temporary suspension of their ordering ability. According to the company, customers who "return a disproportionate amount" will receive a...

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Business

AI start-up ChatBlu raises 500,000 US dollars in pre-seed funding

London-based artificial intelligence start-up ChatBlu, which bills itself as the first autonomous AI agent for multi-platform inventory management, has raised 500,000 US dollars in pre-seed funding. The round was led by Matador Venture Capital, with participation from angel investors associated with Google and Amazon Web Services. The funding...

Fashion

Topshop relaunches standalone website

Topshop has officially returned to the online sphere as a standalone brand. The British label has relaunched its e-commerce site, a significant next step in its ongoing roll out. Currently only available to UK customers, the site offers the full collections of both Topshop and Topman, spanning everything from dresses and jeans to footwear and...

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Business

Temu under scrutiny: EU investigates potential digital law breaches

The Chinese online marketplace Temu is in breach of European digital law, according to an analysis by EU Commission experts. A preliminary assessment by the Brussels authority revealed a high risk for EU consumers encountering illegal products on the platform. The EU Commission stated that, under the Digital Services Act (DSA), Temu is obligated...

Retail

5 Sneaky Online Shopping Fees Consumers may be Unknowingly Spending Money On

The convenience and ease of online shopping today remain unrivalled. As consumers across the world opt for benefits linked to ecommerce, many reportedly remain unaware of the amount of “hidden fees” associated with it that may silently increase their final bill. To help consumers better understand the costs linked to online shopping, an online...

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Business

Brunello Cucinelli: Revenue up 10.2 percent in first half

Brunello Cucinelli Spa has reviewed the preliminary revenue figures for the first six months of the year. Revenues totalled 684 million euros. This represents a 10.2 percent increase at current exchange rates (10.7 percent at constant exchange rates) compared to the first half of 2024. Across geographical areas, the Americas saw an 8.7 percent...

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Business

Competition authorities give green light: Zalando on the verge of acquiring About You

The Berlin-based online retailer Zalando SE is set to complete its acquisition of competitor About You Holding SE in a matter of days. The e-commerce specialist announced on Tuesday evening that the European Commission had granted "final regulatory approval" for the planned merger of the two companies. Zalando emphasised that "all closing...