E-commerce news and archive

Bardot launches dedicated e-commerce platform for UK and Europe

Australian fashion brand Bardot has expanded its international e-commerce strategy with the launch of dedicated online stores for customers in the UK and Europe. Previously, shoppers in both markets accessed the brand through its US website and wholesale partners. The new regional platforms intend to introduce local payment options, transparent...

Member

Business

How the new ILO Convention 193 benefits digital platform workers within the fashion industry

Millions of workers worldwide are employed by the digital platform economy, that is economic and social activities conducted on online platforms that connect directly with consumers. According to research by the Harvard Kennedy School, this could be between 154 million and 435 million people, depending on how broadly gig work, ride-hailing,...

FeaturedMember

Business

Emu Australia enters new chapter following brand evolution

Most people know Emu Australia for one thing: its sheepskin boots. But the brand’s heritage and its product offering run considerably deeper than that. The Australian footwear brand is currently undertaking a complete overhaul of its business, including a rebranding and a new e-commerce platform, with an elevated campaign for FW26 and a...

Member

Business

Nike To Cut Thousands Of Online Distributors In China To Strengthen Brand Control

Nike Inc (NKE) plans to cut ties with thousands of online distributors in China starting in January, as it looks to tighten control over how the brand is priced and presented online and to reignite growth in the region. From next year, Nike says it will concentrate most of its online sales on its own website and app, as well as its official...

People

Rithum appoints new head of global strategy

Global e-commerce network Rithum, which supports the entire commerce journey, has appointed Saks Global executive Kim Miller as chief marketing officer and head of global strategy to support the company’s “next phase of commerce innovation”. In a statement, Rithum said that Miller brings “seasoned retail, marketing and customer experience...

Retail

Fast delivery is losing to lower prices, ICSC survey finds

A new survey from ICSC suggests shoppers are becoming less willing to pay a premium for speed, as rising delivery expectations, return costs and fulfillment fees push value to the front of the purchase decision. Conducted online from May 13 to May 15, among a demographically representative U.S. sample of 1,000 respondents, the “Cost of...

Member

Business

Online sales in France hit new record with 7 percent growth in 2025

Paris - For the seventh consecutive year, online sales set a new record in 2025. Sales were up by 7 percent, with French consumers spending almost 200 billion euros online, the Fédération du e-commerce et de la vente à distance (Fevad) announced on Wednesday. E-commerce is “firmly established in the daily lives of French people,” Marc Lolivier,...

Featured

Retail

Study: European e-commerce to grow despite challenging consumer climate

European digital commerce is projected to grow by 6 percent annually until 2029, despite the challenging consumer climate. According to the authors of the McKinsey study, “Europe’s new e-commerce agenda: How AI is resetting growth and competition”, this not only indicates “remarkable resilience” but also describes a fundamental shift. Artificial...

Member

Business

Growing problem with criminal customers in e-commerce

E-commerce worldwide is suffering from a growing number of fraudulent customers. According to an analysis by US cybersecurity service provider LexisNexis Risk Solutions, both the economic downturn and organised crime contribute to this. International gangs are reportedly targeting and recruiting people to commit online shopping fraud or provide...

Fashion

Research reveals serial returners account for 60 percent of e-commerce return CO2 emissions

New research from the Vrije Universiteit Brussel provides more insight into serial returners and the impact of frequent parcel returns. The study reveals that while only 15 percent of consumers return products excessively, they are responsible for almost 60 percent of the CO2 emissions linked to returns. For the study, the shopping behaviour of...

Member

Business

easyGroup expands into e-commerce with marketplace launch

British brand conglomerate easyGroup is entering the online retail sector with the launch of easyShop.com, a new marketplace platform developed in partnership with e-commerce company OnBuy. Scheduled to launch in the fourth quarter of 2026, easyShop will initially operate across 21 European countries and aims to bring retailers together on a...

FeaturedMember

Business

Mystery shoppers in fashion retail: from a monitoring tool to a coaching instrument

Interview Mystery shopping has long been a familiar tool in fashion retail for assessing in-store customer experience. Previously used primarily to monitor service agreements, its focus is increasingly shifting towards learning and improvement. Retailers now use insights from store visits as input for coaching, training and discussions on the...