E-commerce news and archive

ChatGPT to offer buying advice in future

The AI chatbot ChatGPT is trying its hand as a buying advisor, thereby attacking Google’s business. The developer, OpenAI, demonstrated the new function with a search query: “What is the best espresso machine for under 200 dollars that comes close to the taste of coffee in Italy?” ChatGPT then suggested several models with photos, prices and...

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Prada partners with Mytheresa in digital distribution pivot

Prada has joined forces with luxury e-commerce platform Mytheresa in a move that reflects a new approach to global digital distribution—one that prioritises selectivity, brand integrity, and customer experience over traditional wholesale reach. The partnership will make Prada’s women’s, men’s, and lifestyle collections available to Mytheresa’s...

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DHL suspends parcel shipments over 800 dollars to US

Parcel service DHL is temporarily suspending shipments to the US, according to the service's website. Starting this week, all parcels with a value of 800 dollars or more destined for consumers will no longer be collected and shipped. DHL stated that this is due to the new customs regulations. Previously, parcels with a value above 2,500 dollars...

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H&M, Zalando, Zara, leaders in cross-border fashion e-commerce in Europe

H&M, Zalando, Zara and Decathlon are among the most successful companies in terms of cross-border e-commerce in Europe, according to a recent report by Cross-Border Commerce Europe. FashionUnited takes a look. The specialist company revealed its latest annual ranking of the top 500 European cross-border online shops in the seventh edition of its...

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DHL eCommerce opens new parcel hub in the UK

DHL eCommerce, the e-commerce logistics specialist of DHL Group, has opened a new state-of-the-art parcel hub in the UK to support the growth of online businesses. The 269,000-square-foot facility, located south of Coventry Airport, has been designed to support the growth of domestic and international e-commerce for UK businesses and created up...

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Affirm expands into Canada via Shopify, plots UK entry

Payment network Affirm has expanded its partnership with Shopify to enter the Canadian market. Here, akin to its current deal with the e-commerce provider in the US, Affirm will become the exclusive pay-over-time provider with Shop Pay Installments for Shopify merchants in the region. This comes in the form of a renewed multi-year partnership...

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How to use AI safely - tips and tricks

How can AI support customer loyalty? And can it minimise theft in stores? What are good prompts? How safe is AI and what are its limitations? These and other questions were discussed at a dedicated day of talks around artificial intelligence (AI) hosted by the German digital centre for SMEs with a focus retail on 11th February 2025....

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EU's e-commerce crackdown: A new era for fashion industry protection

According to a recent Financial Times report, the European Union is set to dramatically reshape the e-commerce landscape with new regulations targeting major platforms like Shein, Temu, and Amazon Marketplace. The proposed reforms would make these platforms directly liable for dangerous or counterfeit products sold through their sites - a...

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Burberry appoints Charlotte Baldwin as Chief Information Officer

Burberry has announced the appointment of Charlotte Baldwin as its Chief Information Officer, a move that underscores the luxury brand’s increasing focus on digital transformation. Baldwin, currently serving as Global Chief Digital and Information Officer at Costa Coffee, will assume her new role at the end of March 2025. She will lead Burberry’...

Retail

Amazon’s ‘Buy with Prime’ expanding to Fossil.com

Amazon’s direct-to-customer offering ‘Buy with Prime’ will be expanding to watch and accessories brand Fossil’s website in February. The move will mean that US-based Prime members will be able to shop on Fossil.com and enjoy the “power of Amazon’s fulfilment network,” meaning fast, free delivery, easy returns and 24/7 shopper support. Peter...

Retail

Online retail study reveals generational shifts in shopping preferences

A comprehensive survey by SmartBuyGlasses has unveiled significant shifts in US consumer behaviour that could reshape fashion retail strategies. Counter to conventional wisdom, younger consumers (20-34) demonstrate lower online shopping frequency than their older counterparts, though their influence on family purchasing decisions remains...

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Retail

Gen Z pioneers digital resale economy

A new wave of teenage entrepreneurs is transforming online marketplaces, with over 400,000 US teenagers generating income by selling second-hand items, according to recent research by Whop. The study of 1,655 teenagers aged 12-18 reveals a sophisticated digital economic landscape. Clothing resale emerges as the most prominent income stream, with...